Introduction
brillora-polish respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect and process the following types of personal information:
- Name and contact details provided through our enquiry forms
- Email address for communication purposes
- Service preferences and requirements you share with us
- Property address for service delivery
- Technical data including IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and provide requested services
- To prepare and deliver quotes for garden care services
- To schedule and manage service appointments
- To improve our website and service offerings
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit enquiry forms
- Contractual necessity when providing services you have requested
- Legitimate interests in operating and improving our business
- Legal compliance where required by law
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in our operations
- Professional advisors such as accountants or legal counsel
- Authorities when required by law
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for three years following your last interaction with us.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing activities
- Request data portability
- Withdraw consent where processing is based on consent
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Contact Us
For questions about this privacy policy or to exercise your rights, contact us at:
brillora-polish
42 Greenfield Avenue
Sydney, NSW 2000
Australia
[email protected]
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.